Q1: What is the Warranty for the machines?
A1: 1 year for free.
Q2: What is the Material?
A2: Stainless steel and carbon steel.
Q3: When can I get the price?
A3: Within 24 hours, if urgent, please directly call us.
Q4: Whether the machine price can be more discount?
A4: In general, our MOQ is 1set with very reasonable price, but if large order, we also can apply to our Manager to appropriately give you a little discount.
Q5: How to ask quotation?
A5: Please note us what tpye of raw seeds , and how many tons of raw seeds you want to treat per day, then we will send you quotation as soon as we can.
Q6: Can we ask the oil plant for different types of oil?
A6: Yes, but we recommend no more than 3 different types.
Q7: Why need extraction?
A7: If only pressed, oil residue inside cake is very high at lease 6%. But after extraction, the oil residue will be less than 1%, which greatly increases the oil yield.
Q8: Vegetable oil plants require how large of a workspace?
A8: The land area typically depends on the capacity of the plant. We can suggest an appropriate space to prepare after given specifications, or, can design the oil plant in-house specifically to the amount of workspace available.
Q9: How long will it take to receive my products?
A9: As a general rule, it will take one Month for us to produce.
Q10: Do you offer oversea installation?
A10: We’ll send professional installation engineer to help you install the equipment, as well as training your workers freely.
Q11: Can I visit your factory to check the machines and talk with your engineer?
A11: Yes,of course,welcome for coming!!
1. We will test and adjust before we send the machine, make sure it can be used with confidence after receiving it.
2. We accept the customized model.
1). The equipment guarantee period is one year, During guarantee period, the seller will provide maintenance free service.(Except the breakdown and destroy caused by person and force majeure)
2). After receiving the inquiry for repairing the engineer of sell party will solve by phone and email, if necessary the engineer will go to solve the problem on the spot, the buyer should pay daily salary $100, also pay technical visa cost, round trip tickets, rooms and meals.
3). During the quality guarantee period, if it is the quality problem (except easily damaged parts), the cost for maintenance and replace will be borne by sellers.
4). During guarantee period, the seller will provide service of with compensation as follows:
(1)The damage caused by person and force majeure;
(2)The damage caused by improper operating;
(3)The damage caused by reforming, decomposing assembling.
5). Paid service will be provided for the long term after guarantee period.
6). We can offer 7*24 hours online service, if you need any help, you can contact us at any time.